Shipping Policy

Effective Date: September 14, 2025
Website: Oru Happy Store

At Oru Happy Store, we aim to deliver your products safely and on time. Please read our shipping terms carefully.

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1. Order Processing

• All confirmed orders are processed and shipped within 0–3 business days from the date of purchase.

• Orders placed on weekends or public holidays will be processed on the next working day.

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2. Delivery Time

• Delivery usually takes 0–15 days, depending on your location and the courier service availability.

• In most cases, metro and major city deliveries are faster, while rural or remote areas may take longer.

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3. Shipping Partners

• We work with reliable courier partners to ensure timely delivery.

• Once your order is shipped, you will receive tracking details (where available) to monitor your package.

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4. Possible Delays

• While we strive to deliver orders within the mentioned timeframe, delays may occur due to courier issues, weather conditions, natural calamities, or unforeseen events.

• Such delays are not intentional and are beyond our direct control.

• We sincerely apologize for any inconvenience caused and assure you that we will work with our courier partners to resolve issues as quickly as possible.

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5. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your order.

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6. Contact Us

For shipping-related questions, please contact us:

Oru Happy Store
Ambikapuram Rd, Panampilly Nagar
Kochi, Ernakulam, Kerala
Pin: 682036

📧 Email: oruhappystore@gmail.com
📞 Phone/WhatsApp: 9633244432